Client Services Coordinator

Velocity Flex; Houston (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Velocity Flex is seeking a Marketing Support Specialist to handle e-blasts, flyers, site plan updates, and other materials. You’ll primarily support the Landlord Representation team, with additional support for 1–3 other brokers.

The role rewards a self-motivated grinder who thrives under pressure, communicates clearly, and uses AI to boost efficiency while maintaining accuracy in a fast-paced, high-volume environment.

Qualifications

• Bachelor’s degree or related work experience.
• Proficiency with InDesign, Illustrator and Photoshop.
• Strong Excel skills and MS Office knowledge.
• Excellent organization and communication.
• Ability to multi-task in a high-volume environment.

Responsibilities

• Serve as trusted partner and primary contact for brokers and clients.
• Coordinate timelines and deliverables in a high-volume setting.
• Support proposal responses related to transaction management.
• Prepare flyers, RFPs, LOIs, reports, invoices, and recurring materials.

Skills

Organization

Interpersonal skills

Writing

Communication

Analytical skills

Education

Bachelor’s Degree or related work experience

Tools

InDesign

Illustrator

Photoshop

Excel

Job description

This is a high-volume role focused on multi-tasking and recurring deliverables (e-blasts, flyers, site plan updates, and other marketing materials). You’ll primarily support the Landlord Representation team, with additional support for 1–3 other brokers.

You thrive under pressure, prioritize effectively, and take ownership of your work. You’re self-motivated, open to using AI for efficiency, and confident working with brokers—comfortable asking questions and providing constructive pushback when needed. This role is ideal for a reliable “grinder” who values steady, high-quality execution over rapid career pivots.

What you bring

• Bachelor’s Degree in Business, Marketing, Communications, Real Estate, Finance or related discipline OR equivalent work experience.
• Intermediate proficiency with Adobe InDesign, Illustrator, and Photoshop.
• Intermediate knowledge of Microsoft Office Suite (especially Excel).
• Excellent organizational, interpersonal, writing, and communication skills with the ability to communicate analytical and marketing data effectively.
• Proven ability to multi-task and maintain accuracy in a high-volume, deadline-driven environment.

What success looks like

• You operate as a trusted partner and primary point of contact for brokers and clients, consistently delivering responsive communication, strong relationship management, and a high-quality client experience throughout the deal lifecycle.
• You enable brokers (especially the Landlord Representation team) to maximize productivity and focus on revenue-generating activities by proactively managing timelines, deliverables, and day-to-day coordination in a high-volume setting.
• You have experience supporting proposal responses related to the transaction management process.
• You prepare correspondence, documents, flyers, Requests for Proposals, LOIs, reports, account invoices, and high volumes of recurring materials (e-blasts, site plan updates, tour books, property flyers) with direction from brokers and/or knowledge of company policies and procedures.