Client Services Coordinator

Savills North America; Atlanta (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Savills North America seeks an organized administrative professional to support teams from entry to executive level, handling real estate related documents, client materials and presentations.

You will coordinate travel, meetings and events, maintain reports, and assist in generating new business while ensuring high standards of professionalism and timely delivery in a dynamic, fast-paced environment.

Qualifications

• HSPD-12 security clearance or ability to obtain the clearance within first 90 days of employment.
• Bachelor's Degree preferred and/or equivalent combination of education and experience.
• 1-3 years related office, commercial real estate experience and Georgia real estate salesperson license preferred (or willingness to obtain a salesperson license a plus).
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Experience seeing projects through the full life cycle.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful.
• Extensive experience with Mapping, Microsoft office and XP including PowerPoint, GIS, and Google Suite (Sheets and Docs).
• Ability to interact with clients and peers with a high level of performance and professionalism.
• Ability to multi-task and meet deadlines in a challenging environment.
• Work well individually and in a collaborative team environment.
• Ability to seamlessly and flexibly transition between multiple business activities in an evolving work environment.

Responsibilities

• Provide administrative, real estate transactions, marketing and documentation support to Team Members up to and including Executive Management; resourceful and able to anticipate the needs of Team Members while working on multiple assignments in a dynamic environment; ability to communicate effectively with executive level individuals internally and externally.
• Provide support and service to existing clients. Assist with the preparation and presentation of client materials.
• Provide overall support to the team’s efforts to generate new business and service existing relationships.
• The position requires HSPD-12 security clearance.
• Candidates already possessing the clearance are strongly preferred; however, suitable candidates must apply for it within the first 90 days of employment.
• Production Support and Administrative Duties: Coordinate travel arrangements, detailed itineraries and special events; maintain monthly reports; compile documents for RFPs/RLPs; research ownership entities and office locations of prospects; schedule meetings and trainings; copy, print and bind presentation materials.

Skills

Problem solving

Analytical skills

Interpersonal skills

Multi-tasking

Professional communication

Client service

Education

Bachelor's Degree

Tools

Microsoft Office

PowerPoint

GIS

Google Suite

Google Sheets

Google Docs

Project management software

Job description

Savills is an organization full of extraordinary individuals. Brilliant people who are driven to succeed, hungry to remain at the forefront of their specialties, and eager to propel themselves, our clients, and our business forward. We are one of the preeminent commercial real estate firms with services ranging from tenant representation and project management to workplace strategy and occupant experience - showcasing the breadth and depth of our expertise.

Find your place to thrive.

No matter the role you're in, we all share one purpose: to help people thrive through places and spaces. The DNA ingrained in our business guides us on this mission, shaping the way we behave to deliver the best results. When you join Savills, our ask for you is simple:

Be extraordinary, together.

ABOUT THE ROLE:

Provide administrative, real estate transactions, marketing and documentation support to Team Members up to and including Executive Management; resourceful and able to anticipate the needs of Team Members while working on multiple assignments in a dynamic environment; ability to communicate effectively with executive level individuals internally and externally. Provide support and service to existing clients. Assist with the preparation and presentation of client materials. Provide overall support to the team’s efforts to generate new business and service existing relationships. The position requires HSPD-12 security clearance. Candidates already possessing the clearance are strongly preferred; however, suitable candidates must apply for it within the first 90 days of employment.

KEY RESPONSIBILITIES:

Production Support and Administrative Duties:

• Communicate with team members or clients to keep the project aligned with their goals
• Predict resources/tools needed to reach objectives and manage resources/tools in an effective and efficient manner
• Perform quality control on project documents throughout development to maintain the standards expected
• Communicate with all stakeholders to help manage workload and prioritize multiple deadlines
• Type general correspondence, request for proposals, letters of intent, commission agreements, tour itineraries, etc.
• Assist the assigned team with tasks including but not limited to maintaining monthly reports (task updates and commission), scanning and/or copying of documents, uploading documents into web-based project management system, compilation of documents for RFP's/RLP's and other project requirements
• Conduct research (ownership entities, office locations of prospects, etc.)
• Schedule meetings, lunches/dinners, training and special events
• Coordinate travel arrangements, detailed itineraries and special events
• Copy, print and bind presentation and other appropriate project materials
• Other tasks and responsibilities as assigned

QUALIFICATIONS:

• HSPD-12 security clearance or ability and willingness to obtain the clearance within first 90 days of employment
• Bachelor's Degree preferred and/or equivalent combination of education and experience
• 1-3 years related office, commercial real estate experience and Georgia real estate salesperson license preferred (or willingness to obtain a salesperson license a plus)
• Proven ability to solve problems creatively
• Strong familiarity with project management software tools, methodologies, and best practices
• Experience seeing projects through the full life cycle
• Excellent analytical skills
• Strong interpersonal skills and extremely resourceful
• Extensive experience with Mapping, Microsoft office and XP including PowerPoint, GIS, and Google Suite (Sheets and Docs)
• Ability to interact with clients and peers with a high level of performance and professionalism
• Ability to multi-task and meet deadlines in a challenging environment
• Work well individually and in a collaborative team environment
• Ability to seamlessly and flexibly transition between multiple business activities in an evolving work environment

Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.