Client Service Associate / Travel

HB Travels; Round Rock (AZ); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Flexible work arrangements

Training and ongoing professional development

Access to travel perks and industry discounts

Job summary

A travel services company is seeking a Client Service Associate to enhance client experiences. You will assist with travel inquiries, manage bookings and documentation, and provide top-tier service. Ideal candidates will possess strong communication skills and attention to detail, thriving in a fast-paced support role. This position offers flexible work arrangements, training, and opportunities for professional growth within the travel industry.

Qualifications

• Previous experience in customer service, travel, or hospitality preferred.
• High attention to detail and organizational abilities.
• Ability to handle multiple tasks and deadlines effectively.

Responsibilities

• Assist clients with travel inquiries, bookings, and itinerary changes.
• Provide exceptional service through email, phone, and online communication.
• Manage travel documentation and ensure accuracy in bookings.

Skills

Strong communication skills

Problem-solving

Attention to detail

Organizational abilities

Job description

About the job Client Service Associate / Travel

About Us
We are a travel services company dedicated to delivering exceptional support and creating seamless travel experiences for clients. Whether its a family vacation, corporate trip, or luxury getaway, we focus on providing reliable service and tailored solutions.

Position Overview
We are seeking a professional and client-focused Client Service Associate / Travel to join our team. In this role, you will act as a key point of contact for clients, assisting with inquiries, handling bookings, and ensuring each trip runs smoothly. The ideal candidate has strong communication skills, enjoys problem-solving, and thrives in a service-driven environment.

Key Responsibilities

• Assist clients with travel inquiries, bookings, and itinerary changes.
• Provide exceptional service through email, phone, and online communication.
• Manage travel documentation and ensure accuracy in bookings.
• Support clients before, during, and after their travel.
• Stay informed on travel updates, policies, and industry trends.
• Collaborate with internal teams to deliver a high standard of service.

Qualifications

• Previous experience in customer service, travel, or hospitality preferred.
• Strong communication and interpersonal skills.
• High attention to detail and organizational abilities.
• Ability to handle multiple tasks and deadlines effectively.
• Familiarity with booking tools or eagerness to learn.
• Passion for providing excellent service and supporting client needs.

What We Offer

• Flexible work arrangements, including remote options.
• Training and ongoing professional development.
• Supportive, collaborative team culture.
• Career growth opportunities within the travel industry.
• Access to travel perks and industry discounts.