Client Services Associate - Expert Matchmaking & Research

Socket.dev; Phoenix (AZ); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Guidepoint's Client Service team connects leading investment firms, consultancies, and corporations with subject-matter experts to support informed decisions. The Associate role focuses on assessing client needs, identifying expert fits, and recruiting new experts into Guidepoint’s global network.

The position offers hybrid work with three days in the office. You will learn to manage multiple client requests, maintain high execution standards, and contribute to a fast, results-oriented

Qualifications

• AI fluency and experience using AI-enabled tools to support research, organization, prioritization, and written communication.
• Ability to use AI-enabled tools thoughtfully and responsibly, with attention to accuracy, confidentiality, data quality, and human judgment.
• Curiosity about emerging technology and a willingness to continue building skills with new tools that improve productivity and client service.
• Applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa sponsorship.

Responsibilities

• Recruit new experts into Guidepoint’s network and engage them for client consultations.
• Independently conduct targeted research across public sources to identify relevant subject-matter experts.
• Lead cold outreach, vetting, and screening conversations with experts to evaluate fit for client projects.
• Define sourcing strategies for each client request based on project scope and urgency.
• Manage multiple fast-moving client requests while maintaining a high standard of execution.

Skills

AI fluency

Research capability

Time management

Education

Bachelor’s degree with 3.0 GPA

Job description

Guidepoint's Client Service team connects leading investment firms, consultancies, and corporations with subject-matter experts to support informed decisions. The Associate role focuses on assessing client needs, identifying expert fits, and recruiting new experts into Guidepoint’s global network.

The position offers hybrid work with three days in the office. You will learn to manage multiple client requests, maintain high execution standards, and contribute to a fast, results-oriented