Client Service Specialist

Cogency Global; United States; À distance; USD 50 000 - 61 000; Plein temps

Résumé du poste

Cogency Global is seeking a motivated professional with corporate and customer service experience to join our collaborative, family-oriented team. This role is remote, Monday through Friday, from 9:00 a.m.

to 5:00 p.m., with a salary around the industry norm for the United States. You will process basic corporate filings, perform document retrievals and searches, maintain records, handle billing, and support the client experience by coordinating with internal and external contacts on order

Qualifications

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams).
• Strong organizational, multitasking, and communication skills.
• Excellent customer service mindset with strong interpersonal skills.
• Detail-oriented, organized, and capable of managing multiple priorities under deadlines.
• Adaptability, teamwork, and ability to learn and train others in proprietary systems.
• Familiarity with loan transactions, mergers and acquisitions, or corporate filings.

Responsabilités

• Process basic corporate filings, document retrievals, searches, UCC Searches and filings, and other entity-related transactions while ensuring accuracy, quality, and timely execution.
• Maintain accurate records, process billing activities, and ensure compliance with company standards and procedures.
• Collaborate with teammates to achieve team goals, share knowledge, and identify opportunities to improve operational efficiency and the client experience.
• Coordinating with internal and external contact on order fulfillment.

Outils

Microsoft Office Suite

Description du poste

We're seeking a motivated professional with corporate and customer service experience to join our collaborative, family-oriented team. If you're detail-driven, tech-savvy, and thrive in a supportive environment, we'd love to hear from you.

Responsibilites

• Process basic corporate filings, document retrievals, searches, UCC Searches and filings, and other entity-related transactions while ensuring accuracy, quality, and timely execution.
• Maintain accurate records, process billing activities, and ensure compliance with company standards and procedures.
• Collaborate with teammates to achieve team goals, share knowledge, and identify opportunities to improve operational efficiency and the client experience.
• Coordinating with internal and external contact on order fulfillment.

Requirements

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams)
• Strong organizational, multitasking, and communication skills
• Excellent customer service mindset with strong interpersonal skills
• Detail-oriented, organized, and capable of managing multiple priorities under deadlines
• Adaptability, teamwork, and ability to learn and train others in proprietary systems
• Familiarity with loan transactions, mergers and acquisitions, or corporate filings

Additional Information

Job Type: Remote, M-F Hours: 9:00 a.m. - 5:00 p.m. Salary Range:$55K