Client Service Representative

Talentify; Logan (UT); On-site; USD 42,000 - 56,000; Full time

Job summary

CSC is hiring a Client Service Representative for its Corporate & Legal Service Experience team in Logan, Utah. You will work with clients and internal teams to deliver solutions that streamline business processes, including licensing, corporate actions, and compliance filings.

Responsibilities include building client relationships, researching documents, answering inquiries, and managing workflows to meet strict timeframes.

Qualifications

• 5+ years in a business-to-business customer service or admin role.
• Energetic self-starter in a fast-paced, team environment.
• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Proficient in MS Office (Word, Excel).
• Salesforce experience a plus.

Responsibilities

• Build relationships with clients to understand needs and concerns.
• Research, analyze, review, and process legal documents.
• Fulfill requests and answer questions via phone or electronic channels.
• Provide excellent client service to internal and external clients.
• Manage client portfolios and organize workflow to meet deadlines.
• Enter data, file electronically, and retrieve documents.

Skills

Customer service

Communication

Time management

Research

Attention to detail

MS Office

Tools

Salesforce

Job description

Client Service Representative - Corporate & Legal Services

Logan, UT

Monday - Friday, 9:00am-6:00pm

Are you passionate about delivering exceptional service? Us too.

We’re hiring a Client Service Representative for our Corporate & Legal Service Expereince team. You’ll work directly with our clients (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. These services can include business licensing, corporate transactions, and annual compliance filings.

Our client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you’re encouraged and expected to be your best.

We’re a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®.

Some of the things you’ll be doing:

• Build relationships with our clients to better understand their unique needs and concerns
• Research, analyze, review, and process legal documents
• Fulfill requests and answer questions for internal and external customers via phone or electronically
• Provide excellent client service to both internal and external clients
• Manage client portfolios and organize workflow to meet clients’ time frames and demands
• Data entry of client information, electronic filing, and retrieval of documents
• Navigate between multiple databases quickly and accurately
• Recommend process improvements where applicable
• Maintain and grow existing client business by providing outstanding service and by recognizing and proactively offering appropriate services

What technical skills, experience, and qualifications do you need?

• At least 5 years of experience working in a business to business customer service or administrative capacity
• Energetic self-starter who thrives in a fast-paced, team-oriented environment
• Attention to detail and accuracy
• Strong research skills
• Strong prioritization and time-management skills
• Flexibility and agility, with the ability to multitask
• Problem-solving skills
• Strong computer skills and proficiency in MS Office, Word, and Excel
• Excellent verbal and written communication skills
• Salesforce experience a plus

Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.

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