Client Service Representative Supervisor

Metropolitan Veterinary Associates, Inc; Harmonville (PA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

401(k) with employer match

Paid time off

Holiday pay

Learning and growth opportunities

Job summary

Metropolitan Veterinary Associates, Inc is seeking a Client Service Representative for Hickory Veterinary & Specialty Hospital in Plymouth Meeting, PA. This full-time role features a varied schedule and starting compensation of $27.00 per hour. The team emphasizes patient care and client interaction within a busy veterinary setting.

Join our compassionate team to support veterinary services, manage client inquiries, and contribute to a collaborative work environment with opportunities for growth.

Qualifications

• Professional animal-care experience required (vet hospital, pet store, kennel, shelter, or similar).
• 2+ years of supervisory/leadership experience required.
• Excellent verbal and written communication skills.
• Able to handle questions, concerns, and emotional situations with patience and compassion.
• Able to stay organized and composed in a fast-paced hospital environment.

Skills

Animal experience

Leadership

Communication skills

Customer service

Team player

Job description

Career Opportunities with Metropolitan Veterinary Associates

A great place to work.

Careers At Metropolitan Veterinary Associates

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Client Service Representative - Hickory Veterinary & Specialty Hospital

Plymouth Meeting, PA | Full Time

Schedule: Sunday 8a-8p, Monday 7a-7p, Tuesday 4p-8p, Thursday 6a-6p
Compensation: Starting at $27.00/hour

You’ll Thrive Here If You:

• Have professional experience working with animals — this is required. Examples include experience in a veterinary hospital, pet store, doggy daycare, grooming facility, kennel, animal shelter, zoo, or similar animal-care environment.
• 2+ years of supervisory/ leadership experience required
• Have excellent verbal and written communication skills and genuinely enjoy interacting with people
• Are confident handling questions, concerns, and emotional situations with patience and compassion
• Can stay organized and composed while juggling multiple priorities in a fast-paced hospital
• Enjoy problem-solving and finding ways to help
• Are dependable, proactive, and able to work both independently and as part of a team
• Are comfortable discussing pets, veterinary services, and client needs with confidence and professionalism
• Veterinary, medical, customer service, or administrative experience is a plus.

Why Hickory?

For more than six decades, Hickory Veterinary & Specialty Hospital has been dedicated to providing exceptional care to pets and their families. Our multi-service hospital offers general practice, 24/7 emergency care, and specialty services including internal medicine, surgery, cardiology, and more.

We believe great patient care starts with a great team. We offer:

• Social events and team-building activities
• Competitive paid time off and holiday pay
• 401(k) with a strong employer match
• Opportunities to learn and grow within a veterinary hospital environment

Apply today and become an important part of the team behind the care at Hickory Veterinary & Specialty Hospital!

Hickory Veterinary & Specialty Hospital /COVE Animal Health is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.