Client Service Representative I

Metropolitan Veterinary Associates; Hickorytown (PA); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

401(k) with employer match

Paid time off

Holiday pay

Job summary

Metropolitan Veterinary Associates in Hickorytown is hiring for a full-time position with Sunday to Wednesday shifts from 6 AM to 4 PM. The role requires professional animal-care experience, excellent communication, and the ability to stay composed while handling multiple client inquiries and animal needs.

Compensation starts at $18.00/hour, with a supportive team and opportunities to grow within a multi-service veterinary hospital.

Qualifications

• Have professional experience working with animals — this is required.
• Excellent verbal and written communication skills.
• Able to stay organized and patient in a fast-paced hospital environment.

Skills

Animal care experience

Communication skills

Organizational skills

Teamwork

Job description

Career Opportunities with Metropolitan Veterinary Associates

A great place to work.

Careers At Metropolitan Veterinary Associates

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Schedule: Full-Time | Sunday - Wednesday 6 AM - 4 PM
Compensation: Starting at $18.00/hour

You’ll Thrive Here If You:

• Have professional experience working with animals — this is required. Examples include experience in a veterinary hospital, pet store, doggy daycare, grooming facility, kennel, animal shelter, zoo, or similar animal-care environment.
• Have excellent verbal and written communication skills and genuinely enjoy interacting with people
• Are confident handling questions, concerns, and emotional situations with patience and compassion
• Can stay organized and composed while juggling multiple priorities in a fast-paced hospital
• Enjoy problem-solving and finding ways to help
• Are dependable, proactive, and able to work both independently and as part of a team
• Are comfortable discussing pets, veterinary services, and client needs with confidence and professionalism
• Veterinary, medical, customer service, or administrative experience is a plus.

Why Hickory?

For more than six decades, Hickory Veterinary & Specialty Hospital has been dedicated to providing exceptional care to pets and their families. Our multi-service hospital offers general practice, 24/7 emergency care, and specialty services including internal medicine, surgery, cardiology, and more.

We believe great patient care starts with a great team. We offer:

• Social events and team-building activities
• Competitive paid time off and holiday pay
• 401(k) with a strong employer match
• Opportunities to learn and grow within a veterinary hospital environment