Client Service & Renewal Specialist

Trane Limited; Denver (CO); Hybrid; USD 61,496 - 89,424; Full time

Benefits offered by this job

Comprehensive health insurance

401K with company contribution

15 days vacation and paid holidays

Job summary

Trane Limited in Denver, Colorado, is seeking a Client Service Representative to deliver exceptional service and support to customers. This role includes executing the service agreement renewal process and providing quotations, which are key to meeting business goals. The representative's responsibilities also encompass account management, improving customer satisfaction, and identifying growth opportunities.

The ideal candidate will hold a Bachelor's degree and exhibit strong customer focus and communication skills. The position offers a full-time role with both in-office collaboration and flexibility for remote work.

Qualifications

• Bachelor’s degree or certificate with two years’ work experience preferred.
• Customer service with relationship building experience is a plus.
• Mathematical aptitude required.

Responsibilities

• Responsible for customer satisfaction, retention, and growth for assigned portfolio.
• Delivers growth by prospecting for non-agreement customers.
• Drives the account management process for assigned portfolio.

Skills

Customer focus and relationship building

Problem solving and initiative

Collaboration and teamwork

Mathematical Aptitude

Effective communication

Education

Bachelor’s degree or certificate with two years’ work experience

Tools

Salesforce

HVAC systems knowledge

Job description

Trane Limited in Denver, Colorado, is seeking a Client Service Representative to deliver exceptional service and support to customers. This role includes executing the service agreement renewal process and providing quotations, which are key to meeting business goals. The representative's responsibilities also encompass account management, improving customer satisfaction, and identifying growth opportunities.

The ideal candidate will hold a Bachelor's degree and exhibit strong customer focus and communication skills. The position offers a full-time role with both in-office collaboration and flexibility for remote work.