Customer Support Pro: Bonuses, PTO, Growth Path

SUN DATA SUPPLY INC; Los Angeles (CA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Monthly Performance Bonuses

Paid Time Off

401(K) Employer Match

Insurance: Medical, Dental, Vision

Opportunity For Advancement

Birthday Celebrations

Social Events

Job summary

A customer-focused service company in Los Angeles is seeking a dedicated Customer Service Representative to engage with customers through calls, chats, and emails. Your role will involve understanding customer needs, resolving issues, and ensuring high satisfaction levels. The ideal candidate has excellent communication skills, problem-solving abilities, and is organized. Join a friendly team that values customer happiness and provides growth opportunities.

Qualifications

• Must have previous experience as a Customer Service Representative or similar role.
• Comfortable using computers and Microsoft Office 365.
• Ability to prioritize projects and manage time effectively.

Responsibilities

• Receive a high volume of inbound calls, chats, and emails.
• Identify customer's needs and provide solutions.
• Document all customer interactions.

Skills

Excellent written and verbal communication skills

Problem-solving ability

Active listening techniques

Organizational skills

Computer proficiency (Microsoft Office 365)

Education

High school diploma/GED

Job description

A customer-focused service company in Los Angeles is seeking a dedicated Customer Service Representative to engage with customers through calls, chats, and emails. Your role will involve understanding customer needs, resolving issues, and ensuring high satisfaction levels. The ideal candidate has excellent communication skills, problem-solving abilities, and is organized. Join a friendly team that values customer happiness and provides growth opportunities.