Client Service Pro — Fast Start & Perks

U-Haul; Village of Depew (NY); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Life insurance

401(k) Savings Plan

Job summary

U-Haul is seeking a friendly Customer Service Representative to join our team and be the face of our exceptional service. You will assist customers at or around U-Haul centers and use U-Scan technology to dispatch and return equipment, while maintaining equipment and answering inquiries.

The role requires a valid driver's license and a high school diploma or equivalent, with on-the-job training and opportunities to advance within the company.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned

Skills

Customer service

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly Customer Service Representative to join our team and be the face of our exceptional service. You will assist customers at or around U-Haul centers and use U-Scan technology to dispatch and return equipment, while maintaining equipment and answering inquiries.

The role requires a valid driver's license and a high school diploma or equivalent, with on-the-job training and opportunities to advance within the company.