Client Service Manager - Healthcare Operations Lead

AccentCare, Inc.; Amarillo (TX); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

Professional development opportunities

Company-matching 401(k)

Job summary

AccentCare, Inc. is seeking a Client Service Manager for our Personal Care Services team in Amarillo, Texas. This office-based role requires local travel and offers a stable, growth-oriented environment.

You will lead a segment of the branch, drive business development, manage staffing and compliance, and ensure client, caregiver, and referral source satisfaction. The role supports a dynamic care network with regular hours and competitive compensation.

Qualifications

• High School Diploma or GED required.
• 60 hours or more of college coursework.
• 2+ years of supervisory experience in a healthcare facility, agency, or community-based setting.
• Substitution option: 1 year of leadership experience + 30 hours of college credit.

Responsibilities

• Provide strategic and operational leadership for a branch segment.
• Manage staffing, recruiting, scheduling, and HR needs.
• Ensure client, caregiver, and referral source satisfaction goals.
• Oversee on-call oversight for clients and field staff.
• Identify and source cross-referral opportunities.
• Implement business initiatives.

Skills

Supervisory experience

Driver's license

Communication skills

Organizational skills

Problem-solving

Bilingual (not required)

Education

High School Diploma or GED

60+ college credits

Job description

AccentCare, Inc. is seeking a Client Service Manager for our Personal Care Services team in Amarillo, Texas. This office-based role requires local travel and offers a stable, growth-oriented environment.

You will lead a segment of the branch, drive business development, manage staffing and compliance, and ensure client, caregiver, and referral source satisfaction. The role supports a dynamic care network with regular hours and competitive compensation.