Client Service Lab Assistant — Growth & Great Benefits

Clinical Labs Of Hawai'i, LLP; Aiea (HI); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Free lab services for employee

Paid Time Off

Paid Holidays

Medical, dental, and vision insurance

401(k) with company match

Employee wellness program

Job summary

Clinical Laboratories of Hawaii, LLP in Aiea, HI is seeking a dedicated full-time team member. The role emphasizes client issue resolution, understanding specimen requirements, and accurate lab reporting within a clinical laboratory environment.

The position involves monitoring STATs, resolving report discrepancies, and ensuring PHI confidentiality while adhering to privacy and security standards. 40-hour weeks with comprehensive benefits are offered.

Qualifications

• High School Diploma or equivalent is required.
• Strong reading, writing, and analytical skills are essential.
• Experience or training in specimen collection or processing is preferred.
• Ability to operate general lab equipment (computers, centrifuges, etc.).

Responsibilities

• Assists or resolves client issues by investigating and responding promptly.
• Resolves discrepancies in reports by consulting with staff.
• Understands specimen requirements to ensure accurate results.
• Notifies clients of STATs and Criticals.
• Recognizes critical values per guidelines and responds appropriately.
• Tracks and monitors send-out tests.
• Assists in problem resolution for quality assurance.
• Maintains professional/technical knowledge through publications and CE seminars.
• Follows up on referenced test results to satisfy client needs.

Skills

Ability to read and analyze

Strong written communication

Analytical skills

Laboratory equipment operation

Education

High School Diploma or equivalent

Job description

Clinical Laboratories of Hawaii, LLP in Aiea, HI is seeking a dedicated full-time team member. The role emphasizes client issue resolution, understanding specimen requirements, and accurate lab reporting within a clinical laboratory environment.

The position involves monitoring STATs, resolving report discrepancies, and ensuring PHI confidentiality while adhering to privacy and security standards. 40-hour weeks with comprehensive benefits are offered.