Patient-Focused Lab Support Specialist with Growth Benefits

Sonic Healthcare USA Inc.; Aiea (HI); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Free lab services for you and your de­

Paid Time Off

Paid Holidays

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Job summary

Sonic Healthcare USA is seeking a Laboratory Operations Support role at Clinical Laboratories of Hawaii in Aiea, HI. This full-time position involves handling PHI with confidentiality, coordinating client communications, and ensuring accurate lab results through careful review of procedures and data.

You will work with standard lab equipment, assist in resolving discrepancies, and help ensure timely, precise reporting for patient care. Benefits and growth opportunities are provided.

Qualifications

• High School Diploma or equivalent.
• Previous training or experience in specimen collection or processing.
• Strong reading, writing, and analytical skills.
• Ability to operate general laboratory equipment, including telephones, computers, centrifuges, and audible alarms.

Responsibilities

• Assists or resolves client issues by performing a thorough investigation of the issue, evaluating findings, and responding to the client in a timely and efficient manner.
• Assists in resolving discrepancies in reports by consulting with technical and managerial staff.
• Understands specimen requirements as they pertain to lab testing in order to provide accurate results.
• Ability to understand differences in specimen types.
• Responsible for client notification of STATs and Criticals.
• Understands and recognizes the Critical values based on the given guidelines and responds appropriately.
• Assists in tracking and monitoring send out tests.
• Assists in problem resolution for future applicability and forwards to the appropriate quality assurance individual (supervisor, manager, pathologist, etc)
• Maintains professional/technical knowledge by reading professional publications and attending continuing education seminars.
• Pursues referenced test results to satisfy client needs and requests.

Education

High School Diploma or equivalent

Job description

Sonic Healthcare USA is seeking a Laboratory Operations Support role at Clinical Laboratories of Hawaii in Aiea, HI. This full-time position involves handling PHI with confidentiality, coordinating client communications, and ensuring accurate lab results through careful review of procedures and data.

You will work with standard lab equipment, assist in resolving discrepancies, and help ensure timely, precise reporting for patient care. Benefits and growth opportunities are provided.