Services Coordinator

NMS Health; Hamilton Township (NJ); On-site; USD 25,000 - 39,000; Part time

Job summary

NMS Health is seeking a Part-time temporary Services Coordinator to support occupational health services for client employees nationwide. The role involves scheduling medical visits, reviewing records, and ensuring compliant documentation.

The candidate should thrive in a fast-paced environment and be comfortable handling 20–25 hours per week. Responsibilities include coordinating exams and drug screens, managing medical records, and maintaining clear communication with clinics, clients, and

Qualifications

• Proven ability to manage multiple priorities in a deadline-driven environment.
• Strong organizational skills with attention to detail and accuracy.
• Excellent verbal and written communication skills, with a friendly and professional phone manner.
• Proficiency in Microsoft Office, Adobe Acrobat, and document management or cloud-based storage tools.
• Comfortable navigating between multiple computer programs simultaneously.
• Prior experience with medical records, occupational health services, or healthcare administration strongly preferred.
• Customer service experience required; experience working with corporate clients or in occupational health a plus.

Responsibilities

• Schedule occupational medical exams, drug screens, vaccinations, bloodwork and other services with clinics nationwide.
• Coordinate and schedule with facilities to authorize procedures, confirm appointments, and prepare paperwork.
• Troubleshoot scheduling conflicts to meet client deadlines.
• Request, collect, review medical records for accuracy and compliance.
• Ensure records are stored and uploaded in HIPAA-compliant systems.
• Document medical results and data entry accurately and timely.
• Provide clear communication with clinics, clients, and employees.
• Serve as a reliable point of contact for updates, follow-ups, and issue resolution.
• Collaborate with team to ensure seamless service delivery.
• Stay informed of system upgrades and workflows to enhance efficiency.
• Support teammates to balance workload and meet deadlines.

Skills

Multitasking

Organization

Communication

Microsoft Office / Adobe Acrobat

Software navigation

Medical records / healthcare admin

Customer service

Tools

Microsoft Office

Adobe Acrobat

Cloud storage tools

Job description

Position Summary

The Part-time temporary Services Coordinator is a dynamic role within NMS Health responsible for supporting all aspects of occupational health services for client employees nationwide. This individual must be adaptable and prepared to handle a wide range of responsibilities across the services department—including scheduling medical visits, collecting and reviewing medical records, and ensuring accurate and timely documentation in our system.

The ideal candidate thrives in a fast-paced, rapidly changing environment, demonstrates strong organizational skills, and communicates effectively with internal teams, clients, and medical providers. Success in this role requires exceptional attention to detail, multitasking ability, and perseverance in meeting daily deadlines. We are looking for someone who is open to working 20-25 hours per week.

Key Responsibilities

• Scheduling & Coordination
  • Coordinate and schedule occupational medical exams, drug screens, vaccinations, bloodwork and other healthcare services with clinics, pharmacies, and labs nationwide.
  • Communicate directly with medical facilities to authorize procedures, confirm appointments, and ensure all paperwork is accurate and prepared in advance.
  • Troubleshoot scheduling conflicts and ensure client deadlines are met.
• Medical Records & Documentation
  • Request, collect, and review medical records for accuracy, completeness, and compliance with clearance requirements.
  • Ensure records are appropriately stored, tracked, and uploaded into electronic systems in strict adherence to HIPAA regulations.
  • Document medical results and outcomes in the appropriate system, ensuring accuracy and timeliness of data entry.
• Client & Team Communication
  • Provide clear, professional communication via phone and email to clinics, clients, and employees.
  • Serve as a reliable point of contact for updates, follow-ups, and issue resolution within the services department.
  • Collaborate with team members and leadership to ensure seamless service delivery.
• Operational Support
  • Stay informed of upgrades and enhancements to systems and workflows to ensure maximum efficiency.
  • Support team members as needed to balance workload and ensure deadlines are met.

Core Qualifications

• Proven ability to manage multiple priorities in a deadline-driven environment.
• Strong organizational skills with attention to detail and accuracy.
• Excellent verbal and written communication skills, with a friendly and professional phone manner.
• Proficiency in Microsoft Office, Adobe Acrobat, and document management or cloud-based storage tools.
• Comfortable navigating between multiple computer programs simultaneously.
• Prior experience with medical records, occupational health services, or healthcare administration strongly preferred.
• Customer service experience required; experience working with corporate clients or in occupational health a plus.

Special Requirements / Background

• Knowledge of healthcare practices in illness prevention, screenings, and immunization schedules.
• Exposure to clinical environments, preferably occupational medicine or family practice, a plus.
• Ability to work independently while collaborating in a team-based, fast-paced environment.
• Commitment to confidentiality, accuracy, and service excellence.

About NMS Health

Founded in 1994, NMS Health is a national administrator of occupational and corporate healthcare services with the mission of keeping America’s workforce healthy. We pride ourselves on being a customer-focused company, committed to going the extra mile for our clients while fostering long-term relationships with our employees, vendors, and partners. Join our friendly, collaborative team and make an impact on the health and safety of employees nationwide.