Client Service Coordinator

AppleOne; Bossier City (LA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Major medical

Dental

Vision

401k

Sick pay

Job summary

AppleOne Employment Services in Bossier City, LA is seeking a Client Service Coordinator to support employee benefits programs. The role serves as the main contact for clients, coordinates enrollments, and delivers excellent service in a professional, team-driven environment.

This temporary-to-hire position offers a Monday–Friday schedule with pay ranging from $16.00 to $18.00 per hour. Ideal candidates have 3–5 years of client service, benefits, or insurance experience and strong communication

Qualifications

• 3 to 5 years of relevant client service, customer support, insurance, benefits, or administrative experience.
• Strong communication skills with the ability to explain information clearly and professionally.
• Ability to manage multiple client requests, deadlines, and follow-up items with accuracy.
• Strong attention to detail when handling enrollment information, plan documents, and client records.

Responsibilities

• Serve as the primary contact for clients regarding benefit plan service needs, questions, and ongoing support.
• Coordinate and assist with employee benefits enrollments, including communication, documentation, and follow-up.
• Support and participate in employee benefits meetings to help explain plan information and service processes.
• Research, document, and help resolve escalated claim questions or service issues.
• Maintain accurate client records, enrollment details, and communication notes.
• Partner with internal teams, carriers, and clients to ensure timely and professional service delivery.

Skills

Client service

Benefits knowledge

Communication

Documentation

Escalation handling

Job description

Job Summary

A Client Service Coordinator opportunity is available in Bossier City, LA for a customer-focused professional with experience supporting clients in the insurance or employee benefits space. This temp-to-hire role serves as the main point of contact for clients regarding the service and administration of their benefits plans.

This is a great fit for someone who enjoys building client relationships, coordinating details, solving problems, and supporting employees through benefits-related questions. The work environment is professional, team-oriented, and service-driven, with opportunities to work closely with leadership, internal departments, clients, and plan members.

Candidates who are organized, dependable, and committed to delivering excellent client care can build long-term value in this role.

Key Responsibilities

• Serve as the primary contact for clients regarding benefit plan service needs, questions, and ongoing support.
• Coordinate and assist with employee benefits enrollments, including communication, documentation, and follow-up.
• Support and participate in employee benefits meetings to help explain plan information and service processes.
• Research, document, and help resolve escalated claim questions or service issues.
• Maintain accurate client records, enrollment details, and communication notes.
• Partner with internal teams, carriers, and clients to ensure timely and professional service delivery.

Compensation and Benefits

• Pay: $16.00 to $18.00 per hour.
• Schedule: Monday through Friday.
• Job type: Temp-to-hire.
• Location: Bossier City, LA.
• For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

Required Qualifications and Skills

• Coordinate client service support for employee benefits plans.
• Manage enrollments and benefits-related documentation.
• Assist with benefits meetings and client communication.
• Support resolution of escalated claims questions or service issues.
• 3 to 5 years of relevant client service, customer support, insurance, benefits, or administrative experience.
• Strong communication skills with the ability to explain information clearly and professionally.
• Ability to manage multiple client requests, deadlines, and follow-up items with accuracy.
• Strong attention to detail when handling enrollment information, plan documents, and client records.
• Professional problem-solving skills and the ability to remain calm when handling escalated issues.
• Comfortable working in a service-focused office environment with clients, employees, and internal teams.

Preferred Qualifications

• Experience in insurance, employee benefits, claims support, or benefits administration.
• Familiarity with group benefits plans, enrollment processes, or carrier communication.
• Prior experience supporting client accounts in a professional services or insurance environment.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.