Client Service Associate — In-Person, Flexible Hours

Jackson Hewitt Tax Service Inc.; Colonial Hills (SC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Opportunities for advancement

Free tax preparation training

Free continuing tax education

Discounted Tax Preparation

Job summary

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate (CSA) to greet clients in offices and deliver exceptional experiences. No prior experience required; paid training is provided to help you grow in a customer-focused role.

You will actively engage with clients, confirm appointments, follow up with prospects, distribute marketing materials, and keep clients engaged while they wait. Seasonal, in-person, with flexible scheduling and potential for advancement.

Qualifications

• Excellent communication skills and customer service mindset.
• Interpersonal skills to build relationships with clients.
• Experience in a fast-paced retail environment is beneficial.
• Basic computer proficiency and troubleshooting ability.
• Previous customer service or sales experience preferred but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and be the friendly face in offices.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Excellent communication

Interpersonal skills

Retail experience

Computer proficiency

Customer service or sales

Willingness to learn

Job description

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate (CSA) to greet clients in offices and deliver exceptional experiences. No prior experience required; paid training is provided to help you grow in a customer-focused role.

You will actively engage with clients, confirm appointments, follow up with prospects, distribute marketing materials, and keep clients engaged while they wait. Seasonal, in-person, with flexible scheduling and potential for advancement.