Client Service Associate

Spsnorthamerica; New York (NY); On-site; USD 24,796 - 25,485; Full time

Benefits offered by this job

Career Growth

Learning & Development

Recognition programs

Comprehensive benefits package

Job summary

Spsnorthamerica is looking for a reliable Client Service Associate to manage mailroom tasks, print production, and inventory for office supplies. This role involves supporting smooth office operations and learning opportunities for skill development in spreadsheet and document creation.

The ideal candidate should be detail-oriented, able to lift up to 40 lbs., and willing to learn. Previous experience in inventory management or mailroom operations is preferred but not required.

The position offers a pay range of $18–$18.50 USD and includes many benefits for personal and professional growth.

Qualifications

• Ability to lift and move boxes up to 40 lbs.
• Willingness to learn new skills.
• Positive attitude and teamwork skills.

Responsibilities

• Process outgoing shipments and assist with mailings.
• Conduct pantry maintenance and restock supplies.
• Support day-to-day office operations and events.

Skills

Attention to detail

Organizational skills

Basic knowledge of shipping processes

Familiarity with Excel and Word

Job description

We are seeking a reliable and detail-oriented Client Service Associate to join our team. The ideal candidate will be responsible for mailroom tasks, print production, restocking and maintaining inventory for office and pantry supplies, while providing support to ensure smooth office operations at both client locations. This role also offers opportunities to learn and develop additional office skills, including spreadsheet and document creation.

Mailroom Operations

• Process outgoing shipments, including FedEx and other carriers.
• Assist with large mailings and shipments.
• Receive and distribute incoming mail and packages.

Print Requests & Fleet Management

• Process print and reprographics requests.
• Check and submit service requests for all printers.

Pantry Maintenance

• Conduct scheduled pantry sweeps.
• Restock pantry supplies.
• Monitor and order pantry supplies.

General Office Support

• Assist with organizing office events and setups.
• Lift and move boxes weighing up to 40 lbs safely.
• Collaborate with the onsite team to support day‑to‑day office operations.

Supply Management

• Restock office supplies as needed.
• Maintain inventory records for office supplies.
• Advise the office team when and what reordering/replenishment is required in a written format.

Requirements

• Strong attention to detail and organizational skills.
• Ability to lift and move boxes up to 40 lbs.
• Basic knowledge of shipping processes, particularly FedEx (preferred but not required).
• Willingness to learn, grow and participate in an open plan office environment; open to learning and acquiring new skillsets in spreadsheet creation and document preparation.
• A positive attitude and ability to work both independently and as part of a team.

Preferred Skills

• Familiarity with basic office software, including Excel and Word.
• Previous experience in inventory management, print production, or mailroom operations.
• Good organizational skills, comfortable with paperwork, record keeping, and note taking.

Work Environment

• This role involves physical tasks such as lifting and moving boxes and organizing supplies.
• Office‑based position with a focus on hands‑on tasks.
• Respectful and comfortable working with all levels of management and support staff.
• Comfortable and amenable to juggling a variety of tasks, shifting priorities but remaining on track and finishing end‑of‑day goals and tasks.
• Responsible, dependable, and cognizant that a team effort is a group effort. Innate willingness to pitch in and assist where called up and work with different departments and personnel in addition to the onsite team.

Compensation

Pay Range: $18 – $18.50 USD.

Benefits

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401(k) w/ matching, Entertainment Discounts, & Paid Time Off.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.