Client Service Associate

spsnorthamerica; East Meadow (NY); On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with matching

Paid Time Off

Job summary

SPS is seeking a reliable Client Service Associate to support mailroom tasks, print production, pantry maintenance and overall office operations at client sites. The role involves lifting up to 40 lbs, restocking supplies, and learning to create spreadsheets and documents.

Candidates should be detail oriented, organized, and capable of working independently or with the onsite team in a fast-paced office environment.

Qualifications

• Strong attention to detail and organizational skills.
• Ability to lift and move boxes up to 40 lbs.
• Interest in learning spreadsheet creation and document prep.

Responsibilities

• Process mail, shipments, and receive packages.
• Handle print requests and service printers.
• Maintain pantry and restock supplies.
• Support office events and daily operations.
• Manage inventory records and reordering notes.

Skills

Attention to detail

Organizational skills

Team collaboration

Physical stamina

Education

None

Tools

Excel

Word

Job description

We are seeking a reliable and detail-oriented Client Service Associate to join our team. The ideal candidate will be responsible for mailroom tasks, print production, restocking and maintaining inventory for office and pantry supplies, while providing support to ensure smooth office operations at both client locations. This role also offers opportunities to learn and develop additional office skills, including spreadsheet and document creation.

Key Responsibilities:

Mailroom Operations:

• Process outgoing shipments, including FedEx and other carriers.
• Assist with large mailings, shipments.
• Receive and distribute incoming mail and packages.

Print Requests/Fleet Management:

• Process print and reprographics requests.
• Check and submit service requests for all printers.

Pantry Maintenance:

• Conduct scheduled pantry sweeps.
• Restock pantry supplies.
• Monitor and order pantry supplies.

General Office Support:

• Assist with organizing office events and setups
• Lift and move boxes weighing up to 40 lbs safely.
• Collaborate with the onsite team to support day-to-day office operations.

Supply Management:

• Restock office supplies as needed.
• Maintain inventory records for office supplies.
• Advise office team when and what reordering /replenishment is required in a written format.

Requirements:

• Strong attention to detail and organizational skills
• Ability to lift and move boxes up to 40 lbs.
• Basic knowledge of shipping processes, particularly FedEx (preferred but not required).
• Willingness to learn, grow and participate in an open plan office environment. Open to learning and acquiring new skillsets in spreadsheet creation and document preparation.
• A positive attitude and ability to work both independently and contribute as part of a team.

Preferred Skills:

• Familiarity with basic office software, including Excel and Word.
• Previous experience in inventory management, print production, or mailroom operations.
• Good organizational skills, comfortable with paperwork, recording keeping, note taking.

Work Environment:

• This role involves physical tasks such as lifting and moving boxes and organizing supplies.
• Office-based position with a focus on hands-on tasks.
• Respectful and comfortable working with all levels of management and support staff.
• Comfortable and amenable to juggling a variety of tasks, shifting priorities but remaining on track and finishing EOD goals and tasks.
• Responsible, dependable and cognizant that a team effort is a group effort. Innate willingness to pitch in and assist where called up and work with different departments and personnel in addition to onsite team.

Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.

Vacancy Status: This posting is for an existing vacancy.

Pay Range $18 - $18.50 USD

WHAT WE OFFER

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.

Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is a global workplace solutions and business transformation company operating in more than 20 countries . Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.

Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected