Client Service Associate

Limitless East Marketing; Los Angeles (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Career advancement

Collaborative culture

Professional development

Diverse project exposure

Job summary

Limitless East Marketing is seeking a detail-oriented Client Service Associate to maintain strong client relationships and ensure an exceptional client experience from initial contact through ongoing account management.

The role emphasizes efficient handling of inquiries, accurate processing of requests, and collaboration with internal teams to meet client needs, with opportunities for growth in a supportive environment.

Qualifications

• Bachelor's degree in business, communications or related field is preferred.
• Strong verbal and written communication skills are essential.
• Excellent problem-solving abilities and attention to detail are required.
• Proficiency with Microsoft Office and CRM software is expected.

Responsibilities

• Serve as the primary point of contact for assigned clients and respond promptly to inquiries.
• Process client requests and transactions accurately and efficiently.
• Coordinate with internal teams to resolve client issues and ensure timely delivery of products and services.
• Maintain detailed and organized client records and documentation.
• Provide clients with updates on new products, services, and company policies.

Skills

Verbal and written communication

Problem solving

Attention to detail

Time management

Education

Bachelor's degree in Business/Communications or related field

Tools

CRM software

Microsoft Office Suite

Job description

At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand.

Job Description

We are seeking a dedicated and detail-oriented Client Service Associate to join our dynamic team. This role is integral to maintaining strong client relationships and ensuring an exceptional client experience from initial contact through ongoing account management. The ideal candidate will be passionate about delivering high-quality service and support, managing client inquiries efficiently and effectively, and collaborating seamlessly with internal teams to meet client needs.

Responsibilities

• Serve as the primary point of contact for assigned clients and respond promptly to inquiries.
• Process client requests and transactions accurately and efficiently.
• Coordinate with internal teams to resolve client issues and ensure timely delivery of products and services.
• Maintain detailed and organized client records and documentation.
• Provide clients with updates on new products, services, and company policies.

Qualifications and Requirements

• Bachelor's degree in Business, Communications, or a related field preferred.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Proficient in Microsoft Office Suite and CRM software.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Additional Information

• Competitive salary package
• Opportunities for professional growth and career advancement
• Collaborative and supportive work environment
• Skill development and ongoing learning opportunities
• Exposure to diverse projects and industry experience