Client Service Administrator

Daley And Associates, LLC; Woburn (MA); Hybrid; USD 60,000 - 70,000; Full time

Job summary

A global telecommunications company in Woburn is seeking a Client Service Administrator. The role involves providing high-quality customer service, resolving client inquiries, and handling payment processes. Ideal candidates will possess a Bachelor's Degree and have 1+ years of customer service experience. This temporary role pays up to $21.00 per hour, with the potential to become permanent. The position requires on-site presence three days a week.

Qualifications

• 1+ years of customer service/client experience required.
• Ability to multi-task and work independently is essential.
• Strong sense of urgency and attention to detail needed.

Responsibilities

• Provide high-quality customer service when handling inquiries.
• Review, research, analyze, and resolve inquiries from clients.
• Application and posting of payments to client accounts.

Skills

Customer service experience

Strong attention to detail

Excellent communication skills

Ability to multi-task

Education

Bachelor’s Degree

Tools

MS Excel

Job description

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Client Service Administrator

We are currently seeking candidates for a Client Service Administrator at a global telecommunications co. with a location in Woburn, MA, 01801. The ideal candidate will have 1+ years of customer service/client experience.

• Provide high-quality customer service when handling inquiries, including following them through to resolution.
• Review, research, analyze, and resolve inquiries from clients
• Application and posting of payments ($) to client accounts
• Reconcile and allocate incoming payments ($), research payment discrepancies
• Reconcile and adjust client accounts
  

Client Service Administrator

We are currently seeking candidates for a Client Service Administrator at a global telecommunications co. with a location in Woburn, MA, 01801. The ideal candidate will have 1+ years of customer service/client experience.
This is a temporary role (est. 6 months) with an opportunity of becoming permanent and will pay up to $21.00 per hour (based on relative work experience) within a 40-hour work week.
On-site 3 days per week.
RESPONSIBILITIES

• Provide high-quality customer service when handling inquiries, including following them through to resolution.
• Review, research, analyze, and resolve inquiries from clients

• Application and posting of payments ($) to client accounts
• Reconcile and allocate incoming payments ($), research payment discrepancies
• Reconcile and adjust client accounts
  

QUALIFICATIONS

• Bachelor’s Degree
• 1+ years of customer service/client experience
• Ability to multi-task and work independently
• Strong sense of urgency
• Strong attention to detail
• Excellent written and verbal communication skills
• Intermediate knowledge of MS Excel strongly preferred

For immediate consideration, interested and qualified candidates please forward an updated resume in a Word document [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Other

• Industries

  Staffing and Recruiting

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