Client Sales Associate, SMB, New Construction

Zillow; United States; Remote; USD 58,000 - 90,000; Full time

Job summary

Join a dynamic and innovative team at a leading real estate platform where you'll play a pivotal role in enhancing the shopping experience for home buyers. As a Client Sales Associate, you'll empower small and medium-sized home builders to succeed through strategic sales initiatives and exceptional customer service. This position offers a unique opportunity to work remotely while collaborating with industry leaders, tackling challenges, and making a significant impact in the New Construction sector. If you're a motivated self-starter with a passion for sales and client success, this is the perfect opportunity for you to thrive in a fast-paced environment.

Benefits

Comprehensive medical coverage

Dental and vision insurance

Paid time off

Retirement contributions

Parental leave

Flexible work environment

Employee equity awards

Qualifications

• 1+ years in Sales Role or Account Management required.
• Ability to handle complex sales processes with multiple decision makers.

Responsibilities

• Guide clients to success using Zillow's Promoted Communities and Boost platforms.
• Take ownership of sales targets and exceed assigned quotas.

Skills

Sales

Account Management

Customer Service

Communication

Relationship Building

Education

Bachelor's Degree

Tools

Salesforce CRM

MS Office

Highspot

Outreach

Gong

Job description

Client Sales Associate, SMB, New Construction page is loaded

Client Sales Associate, SMB, New Construction

Apply remote type Remote locations Remote-USA time type Full time posted on Posted 4 Days Ago job requisition id P746968

About the team

At New Construction, our mission is to improve the shopping experience for buyers, enabling builders to market their homes with a greater return on investment. The SMB Team is a dynamic group responsible for driving engagement, retention, and partner success with the industry's small and medium sized homebuilders. We provide media recommendations with a goal of increasing builder client discoverability and value. With an emphasis on a consultative and collaborative culture, our team is key to driving the overall success of the New Construction business as Zillow.
Characterized by hard work, strategic focus, and exceptional execution, the SMB Team prides itself on providing an exceptional client experience. Our platform partners with the greatest number of New Construction home buyers in the country. We’ve achieved that by building a fun and passionate work environment, where teamwork and individual contributions go hand in hand.
Join our high-energy and innovative team and play a pivotal role in shaping the future of the New Construction industry. As part of our team, you'll have the opportunity to work alongside industry leaders, tackle dynamic challenges, and make a significant impact in the world of New Construction.

About the role

The New Construction team is expanding and we are looking for a highly motivated self-starter who thrives in a fast-paced sales environment. Client Sales Associates guide our Smaller New Construction Home Builders to success using Zillow Group’s Promoted Communities and Boost platforms. Through motivation, education and engagement, the Client Sales Associate helps our clients achieve their advertising and brand awareness goals with Zillow Group. This position is a key revenue driver for Zillow New Construction, tasked with completing an aggressive sales strategy with a compensation plan that rewards performance. The ideal candidate is strongly motivated by providing exceptional customer service with a growth mindset.

Work a book of business consisting of Medium sized accounts and highly engaged clients, ensuring strong relationships and exceptional service delivery.

Take ownership of sales targets and work diligently to meet and exceed assigned sales quotas, driving revenue growth and achieving individual and team success.

Nurture builder relationships through regular communication, in-market visits, and fostering strong partnerships.

Serve as an expert and point of contact for divisional and regional inquiries, providing insights, support, and collaboration to drive strategic growth.

Contribute to reporting, forecasting, and analysis efforts to provide accurate and comprehensive insights.

Prepare and pull reports for scheduled and ad-hoc calls, ensuring timely and relevant information is available for discussion and decision-making.

Collaborate with the team to deliver high-quality Quarterly Business Reviews (QBR) by providing valuable inputs and insights on divisional performance.

Act as a platform management specialist, responsible for delivering product education and training to divisional teams, ensuring they are equipped with the knowledge and resources to effectively maximize our offerings.

Stay updated on industry trends and market developments to provide relevant and up-to-date information to divisional teams.

Engage in strategic and targeted Client entertainment to include select trade shows and conferences

What does success look like?

Within 30 days, you will be familiar with the New Construction organizational structure, meet its leaders, and build working relationships with other sellers and peers on other teams. You’ll primarily be observing, learning, and completing our Zillow University & NewCon Onboarding.

Within 90 days you will be familiar with our core product offerings, monetization strategies, and the sales goals for the accounts in your book of business. You’ll have established ways of working and collaboration in your pod and have begun forming relationships with your Builder Stakeholders.

Within 6 months you will be fully ramped onto the role and already deepening your relationships with our top partners at the divisional level. You will have established a reporting and product education cadence in partnership with your team and will have identified areas of opportunities to grow investment in Zillow products from your book.

In 12 months you will be an authority on your book of business, knowing your builders priorities, roadblocks, and preferred ways of partnership. You will consistently meet/surpass quarterly quota attainment sales goals. You will be hyper focused on rapid revenue growth.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $58,700.00 - $89,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.In addition to a competitive base pay, employees in this role are eligible for incentive compensation and equity awards. Actual amounts will vary depending on experience, performance and location.

Who you are

• Bachelor's degree in a relevant field or equivalent work experience

• Minimum/combined 1+ years in Sales Role and/or Account Management required

• Ability to handle complex sales process that may include multiple decision makers and influencers while managing competing deadlines and priorities

• Ability and willingness to travel at a minimum once a quarter.

• Self-starter with a positive attitude and excellent written and verbal communication skills

• Proficiency in utilizing MS Office and tools such as Highspot, Outreach, Gong, Salesforce CRM for organization and data management

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits . These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Q ualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.

Not ready to apply?

Giving our employees more flexibility can lead to a more diverse and representative workforce. Cloud HQ represents our commitment to flexible work at Zillow, and a positive work-life integration. It’s living where you want, and wrapping your work around your life instead of vice versa. Cloud HQ doesn’t mean eschewing offices or never seeing each other in person; the office just serves a different purpose now. We are more intentional about how and when we get together.