Client Rights Advocate Assistant (Hybrid)

Charleshoustonbar; Alhambra (CA); Hybrid; USD 50,000 - 62,000; Full time

Benefits offered by this job

401K match

Health benefits

Dental and vision

Job summary

Disability Rights California (DRC) seeks an Assistant Clients’ Rights Advocate (ACRA) to support clients of regional centers, handling clerical and outreach tasks in a hybrid work arrangement.

The role involves intake, information/referral, data entry, and coordinating with advocates and attorneys, with at least two in-office days weekly in Alhambra.

Applicants should meet minimum qualifications listed, and resume and cover letter are required.

Qualifications

• In-person work at the Alhambra office two days per week is required.
• Experience providing information and referrals to individuals who do not qualify for representation or services.
• Proficiency with Windows-based computer applications including Microsoft Office and case management software.

Responsibilities

• Greet callers and provide initial response to requests for help.
• Coordinate meetings and conference calls.
• Process incoming and outgoing mail.
• Apply screening guidelines to identify problems and determine appropriateness of advocacy services.
• Provide information and referral to individuals who do not qualify for representation or services.
• Process requests for materials and publications.
• Assist in client and caller interviews.
• Use electronic case management software to create case files and maintain accurate data.
• Collect data and generate reports.
• Assemble evidence packets for use in hearings and other proceedings.

Education

Associate degree in a related field

Bachelor’s degree in a related field

Equivalent combination of experience and training

Tools

Microsoft Office

Case management software

Job description

Disability Rights California (DRC) seeks an Assistant Clients’ Rights Advocate (ACRA) to support clients of regional centers, handling clerical and outreach tasks in a hybrid work arrangement.

The role involves intake, information/referral, data entry, and coordinating with advocates and attorneys, with at least two in-office days weekly in Alhambra.

Applicants should meet minimum qualifications listed, and resume and cover letter are required.