Client Revenue & Collections Specialist

Spencer Fane LLP; Denver (CO); On-site; USD 88,828,000 - 103,871,000; Full time

Job summary

Spencer Fane LLP in Denver seeks a Client Revenue Specialist with strong collections experience to own the collections process and work closely with the CFAO and Partners.

This role requires attention to detail, timely follow-through, and a proven ability to manage relationships; responsibilities include daily monitoring of receivables, preparing reminders, and coordinating with billing and accounting teams to resolve issues.

Qualifications

• Education: High school diploma or equivalent required; Associate’s/Bachelor’s degree is a plus
• Experience: Minimum of 3+ years of experience working in collections required
• Client Service: Strong business-to-business customer service experience required
• Communication & Problem Solving: Effective communication, problem solving, and analytical skills required
• Ability to work independently or with a team
• Technical Skills: Proficiency in Microsoft Office including Excel, Word, and Outlook required
• Familiarity with Aderant collections software preferred

Responsibilities

• Monitor accounts daily to identify outstanding account receivables.
• Investigate historical data for debts and bills.
• Facilitate write‑offs and ensure they are processed.
• Prepare and send reminder statements to clients.
• Conduct AR meetings with attorneys.
• Help enforce the firm’s collection policy.
• Identify issues attributing to account delinquency and discuss them with management.
• Contact clients directly and/or collaborate with Attorneys daily to identify collection issues.
• Ensure all collection activity is recorded accurately and timely.
• Address complex client issues in a timely manner until they are fully resolved.
• Communicate with Billing, Ebilling and CashApps teams for requested adjustments and/or errors causing AR to become uncollectible until resolved.
• Respond to Attorney/LAA requests in support of their practice.
• Communicate effectively with clients, attorneys, and accounting team.

Skills

Collections experience

Relationship management

Attention to detail

Communication

Independent / Teamwork

Education

Associate/Bachelor’s degree

Tools

Microsoft Excel

Microsoft Word

Outlook

Aderant collections software

Job description

Spencer Fane LLP in Denver seeks a Client Revenue Specialist with strong collections experience to own the collections process and work closely with the CFAO and Partners.

This role requires attention to detail, timely follow-through, and a proven ability to manage relationships; responsibilities include daily monitoring of receivables, preparing reminders, and coordinating with billing and accounting teams to resolve issues.