Accounts Receivable & Collections Supervisor

Spencer Fane LLP; Kansas City (MO); On-site; USD 80,000 - 87,000; Full time

Job summary

A prominent law firm in Kansas City is seeking an Accounts Receivable & Collections Supervisor to oversee daily operations and optimize cash flow. This role demands strong supervisory skills and extensive knowledge of billing and collections within legal environments. The ideal candidate will have a Bachelor's degree in Accounting or Business Administration and at least four years of relevant experience, ensuring compliance and efficiency in collecting billed revenue. A robust coaching ability to develop the Collections team is essential for success.

Qualifications

• Minimum 1 year supervisory experience in collections, billing, or AR.
• 3 years’ experience with legal billing systems in a law firm.
• High attention to detail and commitment to data integrity.

Responsibilities

• Oversee daily operations of the Collections function and AR systems.
• Develop and implement collections strategies to improve cash flow.
• Supervise and coach Collections staff to meet productivity expectations.

Skills

Communication skills

Organizational abilities

Analytical skills

Problem-solving

Education

Bachelor’s Degree in Accounting or Business Administration

Tools

Microsoft Office

Aderant

iManage

Job description

Accounts Receivable & Collections Supervisor

Join to apply for the Accounts Receivable & Collections Supervisor role at Spencer Fane LLP

JOB TITLE: Accounts Receivable & Collections Supervisor

FLSA STATUS: Exempt

SCHEDULE: M-F 40 hours/week

REPORTS TO: Revenue Manager

POSITION SUMMARY: The Accounts Receivable & Collections Supervisor oversees the daily operations of the firm’s Collections function and Accounts Receivable systems, ensuring the timely, accurate, and compliant collection of billed revenue. This role focuses on optimizing cash flow, improving AR processes, and partnering with Billing Attorneys and internal stakeholders to support the firm’s financial goals. The position also provides direct supervision, coaching, and performance management for the Collections Team.

Compensation: Salary $80,000 – $87,000 per year.

PRIMARY RESPONSIBILITIES

Collections Operations & Strategy

• Develop and implement collections strategies to increase accuracy, efficiency, and timely resolution of outstanding receivables.
• Lead the preparation and analysis of collections metrics, including DSO, AR aging, and attorney‑level reporting, and facilitate discussions with Billing Attorneys regarding aged receivables.
• Identify AR workflow bottlenecks and recommend process improvements, including automation and optimization opportunities.

Systems & Process Management

• Oversee maintenance, configuration, and enhancement of billing and collections systems, including Aderant, e‑billing platforms, and related AR tools.
• Manage client and matter setup, timekeeper assignments, rates, and updates required for accurate billing and collections.
• Partner with Finance and IT on system integrations, upgrades, and implementation of new technologies supporting AR and collections operations.

Leadership & Staff Management

• Supervise, coach, and develop Collections staff, supporting daily workflow, productivity expectations, and overall performance.
• Conduct performance evaluations, establish goals, and facilitate professional development opportunities for direct reports.
• Manage workload planning, resource allocation, and prioritization to meet department service‑level expectations.
• Ensure team and departmental goals, milestones, and initiatives are achieved within approved budgets.
• Demonstrate strong judgment, business acumen, and a proactive, solution‑oriented approach to problem‑solving.
• Collaborate cross‑functionally with Billing, Finance, IT, and other departments to support firm‑wide initiatives and process improvements.
• Lead and/or participate in departmental or cross‑functional projects, as assigned.

QUALIFICATIONS

• Education: Bachelor’s Degree in Accounting or Business Administration highly preferred.
• Experience: Minimum 1 year supervisory experience overseeing collections, billing, or AR staff and minimum 3 years’ experience working with legal billing systems in a law firm or professional services environment. Business‑to‑business collections experience strongly preferred.
• System and Technical Proficiency: Experience with iManage, Aderant, and inTapp preferred with advanced proficiency with Microsoft Office, including Word, Outlook, Excel, and PowerPoint.
• Department Knowledge: Extensive knowledge of Accounts Receivable and Collection processes, legal billing workflows and departmental operations.
• Communication and Problem‑Solving: Excellent oral and written communication skills and strong analytical and problem‑solving capabilities with a proactive, solution‑driven approach.
• Organization and Independence: Exceptional organizational abilities with the capacity to manage multiple priorities simultaneously, while independently overseeing workload across various projects.
• Accuracy and Efficiency: High attention to detail, accuracy, and a strong commitment to maintaining data integrity.

PHYSICAL REQUIREMENTS

• Physical Requirements: Position is generally sedentary; involves sitting most of the time but may involve inter‑office mobility for brief periods.
• Communication Skills: Ability to communicate effectively.
• Manual Dexterity: Ability to perform repetitive motions.
• Visual Requirements: Ability to see and read PC screens, detect color coding, read fine print, or standard print.

SUPERVISORY RESPONSIBILITY

• Minimum three direct reports.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Finance and Administrative

Industries

Law Practice