Client Resource Specialist - Banking Call Center

Plumas Bank; Redding (CA); On-site; USD 29,000 - 41,000; Full time

Job summary

Plumas Bank's Client Resource Center in Redding seeks a full-time, 40-hr-per-week Call Center associate. The position requires banking or call center experience, strong communication and problem-solving skills, and the ability to work in a fast-paced team while multi-tasking to serve customers.

Salary ranges from $21.00 to $30.00 per hour, DOE, with general office duties including Word and Excel. Applicants should have high school or equivalent, and knowledge of basic office practices.

Qualifications

• High school diploma or equivalent.
• 1 year call center or related experience required; 2+ years preferred.
• General office practices and PC operations including Word/Excel.

Responsibilities

• Handle customer calls in a fast-paced environment.
• Develop and maintain customer relationships.
• Communicate clearly and solve problems for customers.

Skills

Customer service

Phone skills

Communication

Problem-solving

Teamwork

Office software

Education

High school diploma

Tools

Word

Excel

Email

Job description

Plumas Bank's Client Resource Center in Redding seeks a full-time, 40-hr-per-week Call Center associate. The position requires banking or call center experience, strong communication and problem-solving skills, and the ability to work in a fast-paced team while multi-tasking to serve customers.

Salary ranges from $21.00 to $30.00 per hour, DOE, with general office duties including Word and Excel. Applicants should have high school or equivalent, and knowledge of basic office practices.