Client Resource Representative (Call Center)

Plumas Bank; Redding (CA); On-site; USD 29,000 - 41,000; Full time

Job summary

Plumas Bank's Client Resource Center in Redding seeks a full-time, 40-hr-per-week Call Center associate. The position requires banking or call center experience, strong communication and problem-solving skills, and the ability to work in a fast-paced team while multi-tasking to serve customers.

Salary ranges from $21.00 to $30.00 per hour, DOE, with general office duties including Word and Excel. Applicants should have high school or equivalent, and knowledge of basic office practices.

Qualifications

• High school diploma or equivalent.
• 1 year call center or related experience required; 2+ years preferred.
• General office practices and PC operations including Word/Excel.

Responsibilities

• Handle customer calls in a fast-paced environment.
• Develop and maintain customer relationships.
• Communicate clearly and solve problems for customers.

Skills

Customer service

Phone skills

Communication

Problem-solving

Teamwork

Office software

Education

High school diploma

Tools

Word

Excel

Email

Job description

Our Client Resource Center (Call Center) is looking for a full-time 40/hr position for our Redding location. Outgoing, goal-oriented individual to join our fast-paced team today. Call Center and/or banking, office experience required. Experience in customer service capacity a plus. Knowledge of general office practices and personal computer operations including Word and Excel, spreadsheet and email software programs required. Must possess strong communication and problem-solving skills. Must have excellent customer service and phone skills. Must have the ability to work in a high-paced team environment, with the ability to multi-task and to establish and maintain customer relationships. Salary range for this position is $21.00/hr to $30.00/hr DOE.

Minimum Qualifications

• Completion of high school or equivalent.

Experience

A combination of education and experience equivalent to:

• 1 year of call center and/or other related experience required, 2 or more years preferred.
• Knowledge of general office practices and personal computer operations including word processing, spreadsheet and email software programs.

Disclaimer

All offers for employment with Plumas Bank are contingent upon the satisfactory completion of the employment screening activities including a criminal history check, employment verification, and/or credit check.

About Plumas Bank

Our Mission We make banking personal and powerful for the businesses, individuals and communities we serve.

Our Vision

To exceed every idea of what a bank can be.

Our Values

• Bankers Who Believe
• Committed to Community
• Forging the Future
• Real Relationships
• HERE. For Good.

There are many reasons to work for Plumas Bank. Working for a company that has seen significant growth in recent years while still maintaining a family environment are just a couple reasons. Receiving the comprehensive benefits that Plumas Bank offers its' team members is another great reason!

Plumas Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Salary range: $21.00 - $30.00 per hour DOE