Client Relationship Specialist - Banking

WesBanco; Fort Wayne (IN); On-site; USD 40,000 - 70,000; Full time

Job summary

WesBanco in Fort Wayne, IN is seeking a Client Relationship Officer who provides exceptional service and operational support to associates and clients within the commercial banking team. You will manage client requests, facilitate account operations, and ensure accurate documentation and transactions, serving as a liaison between clients, associates, and internal partners.

The role emphasizes relationship management and servicing the needs of teams and portfolios, with strong communication,

Qualifications

• Demonstrates strong customer service focus and professional demeanor.
• Excellent written and verbal communication with clients, peers, and management.
• Ability to manage multiple tasks and maintain accurate documentation.

Responsibilities

• Assist with opening new accounts and ensure complete, accurate documentation from clients.
• Input information into lending system and coordinate loan requests with Commercial Bankers.
• Collaborate with Commercial Closing Officer and outside service providers to support loan closings.

Skills

Customer service

Interpersonal skills

Communication skills

Teamwork

Attention to detail

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Banking software

Job description

WesBanco in Fort Wayne, IN is seeking a Client Relationship Officer who provides exceptional service and operational support to associates and clients within the commercial banking team. You will manage client requests, facilitate account operations, and ensure accurate documentation and transactions, serving as a liaison between clients, associates, and internal partners.

The role emphasizes relationship management and servicing the needs of teams and portfolios, with strong communication,