Commercial Banking Relationship Specialist

WesBanco, Inc.; Fort Wayne (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

WesBanco, Inc. is seeking a Client Relationship Officer to provide exceptional service and operational support to associates and clients in our Fort Wayne area. The role focuses on managing client requests, facilitating account operations and ensuring documentation accuracy.

You will liaise between clients, associates and internal partners, supporting growth initiatives and delivering a seamless client experience. Strong relationship management and servicing of client portfolios are essential.

Qualifications

• High school diploma or GED required.
• Bachelor's Degree in Business Administration preferred.
• Minimum of two years of relevant banking experience required.

Responsibilities

• Supports the line of business by providing exceptional service and operational support to associates and clients.
• Manages client requests, facilitates account operations and ensures accuracy of documentation.
• Acts as liaison between clients, associates and internal partners to ensure a seamless client experience.
• Assists with opening new accounts and ensures complete documentation is obtained.
• Inputs information into lending system and coordinates credit requests with Commercial Banker.
• Reviews third party reports and due diligence to satisfy compliance.
• Maintains client contact information and manages portfolio details.
• Analyses and reviews draw packages and coordinates project inspections and title updates.
• Responds to client inquiries regarding bank products, services and policies.

Skills

Customer service

Interpersonal skills

Communication

Team oriented

Education

Bachelor's Degree

GED

Tools

Lending system

Job description

WesBanco, Inc. is seeking a Client Relationship Officer to provide exceptional service and operational support to associates and clients in our Fort Wayne area. The role focuses on managing client requests, facilitating account operations and ensuring documentation accuracy.

You will liaise between clients, associates and internal partners, supporting growth initiatives and delivering a seamless client experience. Strong relationship management and servicing of client portfolios are essential.