Client Relationship Representative

BrandWhizz; Miami (FL); On-site; USD 44,000 - 52,000; Full time

Job summary

BrandWhizz in Miami is seeking a Client Relationship Representative who will excel in delivering outstanding customer service to both internal and external customers. The role includes developing relationships, resolving issues proactively, and maintaining client loyalty.

Ideal candidates will possess strong communication skills, a preferred post-secondary education, and experience in sales services. The position offers a salary range of $44,000 - $52,000 per year and demands proficiency in MS Word, Outlook, and web technologies.

Qualifications

• Strong communicator with ability to work in a team.
• Preferred post-secondary education.
• Experience in sales services is an asset.
• Demonstrated problem-solving and conflict resolution skills.
• Familiarity with MS Word, Outlook, and web technologies.

Responsibilities

• Develop, track, and report business-building ideas.
• Educate clients on products, services, and industry trends.
• Handle administrative and sales client service issues.
• Build and maintain relationships with clients.
• Ensure timely information delivery to sales representatives.

Skills

Communication

Teamwork

Problem-solving

Conflict resolution

Sales experience

Education

Post-secondary education

Tools

MS Word

MS Outlook

Web-based technologies

Job description

At BrandWhizz we focus on making sure our clients get the best results as the given experience they acquire, by balancing their reputation and brand awareness which are both important for our company.

Job Description

The Client Relationship Representative will deliver outstanding customer service to both our internal and external customer base. The successful candidate will build excellent relationships and capitalize on customer loyalty by providing customer service. With the use of numerous applications, the candidate will be responsible for researching, analyzing, and taking the initiative for proactively resolving issues and problems.

Salary range: $44,000 - $52,000 per year.

Responsibilities:

• Responsible for developing, tracking, and reporting. Along with offering business-building ideas to enable our customers to become more efficient in the way they do business with us.
• Educate our clients about all products and services and industry trends.
• You will be responsible for all administrative and sales client service issues.
• Work closely with other representatives to build, reinforce, and maintain existing clients and relationships.
• Ensure all information requested by the sales representative is forwarded on a timely basis.

Qualifications

• Good communicator and team player.
• Post‑secondary education strongly preferred.
• Previous sales services experience, an asset.
• Problem-solving and conflict resolution skills.
• Working knowledge of MS Word, Outlook, and web-based technologies.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Job Location