Client Relationship Pro — Digital Banking Advisor

Us Bank; Seattle (WA); On-site; USD 39,950 - 49,593; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Holidays

Parental leave

Job summary

U.S. Bank seeks a Client Relationship Consultant to build strong client relationships across multiple channels and guide customers through digital banking options.

You will open accounts, process requests, and educate clients on products and services to meet their financial goals. Applicants should bring 4–5 years of retail banking experience, a strong service mindset, and the ability to identify customer needs while promoting digital solutions.

Qualifications

• High school diploma or equivalent.
• Retail banking experience preferred; four to five years ideal.
• Strong client relationship and service orientation.

Responsibilities

• Build and foster client relationships through in-person, appointments, and virtual channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking products and self-service options.
• Identify customer needs and recommend banking solutions.

Skills

Relationship building

Communication

Retail banking

Customer service

Sales campaigns

Digital products

Digital mindset

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Client Relationship Consultant to build strong client relationships across multiple channels and guide customers through digital banking options.

You will open accounts, process requests, and educate clients on products and services to meet their financial goals. Applicants should bring 4–5 years of retail banking experience, a strong service mindset, and the ability to identify customer needs while promoting digital solutions.