Client Relationship Consultant II - Digital Banking

U.S. Bank; Apache Junction (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability leave

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant in Arizona to build strong client relationships across in-person, by appointment, and virtual channels. The role involves educating clients on deposits, loans, and digital banking options, and opening accounts while ensuring excellent service and accurate processing.

The position requires a high school diploma and prior retail banking experience. It emphasizes proactive outreach, knowledge of branch policies, and the use of self-service

Qualifications

• High school diploma or equivalent required.
• Typically 3–4 years of job-related, retail banking experience or equivalent training.
• Strong ability to build relationships through proactive outreach and follow up.
• Experience with digital and self-service banking products preferred.

Responsibilities

• Builds relationships with clients across channels to provide counseling and banking solutions.
• Educates clients on deposit and loan products and services and recommends suitable options.
• Opens new consumer and business accounts and processes service requests.
• Promotes digital products and self-service tools to enhance the client experience.

Skills

Relationship building

Client communication

Digital products

Sales campaigns

Customer service

Education

High school diploma or equivalent

Tools

Self-service technologies

Job description

U.S. Bank is seeking a Client Relationship Consultant in Arizona to build strong client relationships across in-person, by appointment, and virtual channels. The role involves educating clients on deposits, loans, and digital banking options, and opening accounts while ensuring excellent service and accurate processing.

The position requires a high school diploma and prior retail banking experience. It emphasizes proactive outreach, knowledge of branch policies, and the use of self-service