Client Relationship Advisor: Digital Banking & Growth

U.S. Bank; Buckeye (AZ); On-site; USD 37,195 - 45,460; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Job summary

U.S. Bank in Buckeye, AZ is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and digital channels, delivering personalized financial guidance and a digital-first experience.

The role focuses on building trust, opening accounts, processing requests, and educating clients on digital banking products, with a strong emphasis on service excellence and collaboration within the branch team.

Qualifications

• High school diploma or equivalent.
• Typically five or more years of retail banking experience.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service tools.
• Identifies customer needs and recommends appropriate banking solutions.
• Collaborates with branch team members to serve clients.

Skills

Relationship building

Client communication

Digital product knowledge

Financial advisory

Sales campaigns

Bank policies

Education

High school diploma or equivalent

Job description

U.S. Bank in Buckeye, AZ is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and digital channels, delivering personalized financial guidance and a digital-first experience.

The role focuses on building trust, opening accounts, processing requests, and educating clients on digital banking products, with a strong emphasis on service excellence and collaboration within the branch team.