Client Relationship Banker II: Digital Banking Advisor

U.S. Bank; Prior Lake (MN); Hybrid; USD 34,000 - 43,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer contributions

Paid vacation and holidays

Adoption assistance

Sick leave accruals

Job summary

U.S. Bank in Prior Lake, MN is seeking a Relationship Banker II to engage customers via in-person, by appointment, and virtual channels, offering guidance on deposits and loans while upholding a digital-first approach.

You will open new accounts, process requests, and educate clients on online banking, applying strong communication, problem-solving, and attention to detail to deliver exceptional service. The role emphasizes proactive outreach and collaboration with branch teams to meet goals.

Qualifications

• High school diploma or equivalent required.
• Four to five years of retail banking experience preferred.
• Ability to learn and adapt to digital platforms and banking products.

Responsibilities

• Engage customers in-person, by appointment, and virtually to provide guidance on deposits and loans.
• Open new consumer and business accounts and process service requests.
• Educate clients on online/mobile banking and digital products.
• Develop partnerships with branch team members to serve clients effectively.
• Ensure accuracy and regulatory compliance in transactions.

Skills

Client communication

Active listening

Digital literacy

Cash handling

Problem solving

Education

HS Diploma

Job description

U.S. Bank in Prior Lake, MN is seeking a Relationship Banker II to engage customers via in-person, by appointment, and virtual channels, offering guidance on deposits and loans while upholding a digital-first approach.

You will open new accounts, process requests, and educate clients on online banking, applying strong communication, problem-solving, and attention to detail to deliver exceptional service. The role emphasizes proactive outreach and collaboration with branch teams to meet goals.