Client Relationship Banker II

First Financial Bank; Westmont (IL); On-site; USD 25,000 - 28,000; Full time

Job summary

First Financial Bank in Westmont, IL seeks a Consumer Banker to deepen client relationships by opening accounts, servicing existing clients, and referring to Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management as appropriate.

The role emphasizes client engagement, sales targets, risk/compliance adherence, and collaboration with internal partners to deliver a First Class Client Experience.

Qualifications

• 3-4 years client service experience in a retail environment.
• 3-4 years sales and service experience with previous success in achieving sales and service goals in retail environment.
• High school diploma or GED is required.
• May obtain notary authorization.
• Possesses a strong level of bank product knowledge and solid sales skills.

Responsibilities

• Open accounts and perform maintenance.
• Run a Teller drawer as deemed necessary by management.
• Support client engagement through active calling, client conversations, and follow up.
• Collaborate with internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related.
• Maintain all operational and risk management standards.
• Provide digital assistance and service for clients establishing or in need of support in utilizing the bank’s online offering.
• Consistently meet or exceed sales, service and referral goals as set by management.

Skills

Client service

Retail sales

High school diploma

Notary

Bank product knowledge

Sales skills

Education

High school diploma or GED

Associate or Bachelor's degree

Job description

First Financial Bank in Westmont, IL seeks a Consumer Banker to deepen client relationships by opening accounts, servicing existing clients, and referring to Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management as appropriate.

The role emphasizes client engagement, sales targets, risk/compliance adherence, and collaboration with internal partners to deliver a First Class Client Experience.