Client Relationship Banker — Growth & Solutions

Bank of America; Palm Bay (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

Bank of America in Palm Bay, Florida (US) is seeking a client service associate to educate clients and assist with transactions via self-service channels. You will process cash transactions, educate on mobile/online banking, and connect clients to solutions aligning with their financial goals.

You will build relationships, manage center traffic, and support cross-functional teams in lending and investments, while adhering to regulatory guidelines and delivering a premier client experience.

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus.
• Builds relationships and collaborates to serve clients.
• Passion and drive to improve clients' financial lives.
• Identifies solutions for client needs.
• Confident communication with all clients.
• Learns and adapts to new information and technology.
• Educates clients on self-service banking.
• Strong thinking and problem-solving.
• Follows processes and complies with laws.
• Efficient time and capacity management.
• Will work weekends or extended hours across centers.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines to do what is right for clients and the bank
• Grows business knowledge by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls
• Drives the client experience
• Manages cash responsibilities

Skills

Customer service

Sales experience

Cash handling

Communication

Relationship mgmt

Self-motivation

Problem solving

Time management

Adaptability

Teamwork

Education

Bachelor's Degree

Associate's Degree

High School Diploma

Job description

Bank of America in Palm Bay, Florida (US) is seeking a client service associate to educate clients and assist with transactions via self-service channels. You will process cash transactions, educate on mobile/online banking, and connect clients to solutions aligning with their financial goals.

You will build relationships, manage center traffic, and support cross-functional teams in lending and investments, while adhering to regulatory guidelines and delivering a premier client experience.