Client Solutions Banker

Bank of America; Robbinsville Township (NJ); On-site; USD 32,000 - 46,000; Full time

Job summary

Bank of America in the United States seeks a customer-oriented associate to engage clients in the lobby, educate them on self-service banking, and process transactions accurately. You will learn and apply financial solutions to support clients’ goals, while upholding regulatory requirements and the bank's risk culture.

The role emphasizes relationship building, efficient cash handling, and delivering a superior client experience across channels.

Qualifications

• Customer-focused role requiring strong interpersonal skills and reliability.
• Ability to learn and adapt to new information and technology platforms.

Responsibilities

• Engages clients in lobby to educate and assist with transactions via self-service resources.
• Processes cash transactions accurately; supports clients in meeting financial goals.
• Builds relationships to meet financial needs and provide solutions.
• Follows processes and guidelines; ensures compliance with laws and regulations.
• Manages customer flow, appointments, and outbound calls to enhance the client experience.
• Supports risk culture and drives operational excellence.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree in Business Administration or Finance

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in the United States seeks a customer-oriented associate to engage clients in the lobby, educate them on self-service banking, and process transactions accurately. You will learn and apply financial solutions to support clients’ goals, while upholding regulatory requirements and the bank's risk culture.

The role emphasizes relationship building, efficient cash handling, and delivering a superior client experience across channels.