Client Relationship Banker

Bank of America; Penn Hills, Northern (Allegheny County, KY); Hybrid; USD 34,000 - 42,000; Full time

Job summary

Bank of America in United States (PA) seeks a client-focused associate to educate clients and process transactions using self-service resources. You will handle cash operations, build client relationships, and connect customers with suitable financial solutions to meet their goals.

The role requires strong communication, adaptability, and the ability to work weekends or extended hours as needed to serve branches and customers effectively.

Qualifications

• Engaged, motivated self-starter with strong work ethic and client focus.
• Ability to learn and adapt to new information and technology.
• Willingness to work weekends and extend hours as needed.
• Confident in educating clients on simple banking transactions.
• Strong communication and problem solving to meet client needs.

Responsibilities

• Executes risk culture and aims for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to act in clients' and bank's best interest.
• Grows business knowledge by partnering with experts across services.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience and cash handling responsibilities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Relationship Building

Education

High School Diploma / GED

Bachelor's Degree / Associate’s Degree in business

Job description

Bank of America in United States (PA) seeks a client-focused associate to educate clients and process transactions using self-service resources. You will handle cash operations, build client relationships, and connect customers with suitable financial solutions to meet their goals.

The role requires strong communication, adaptability, and the ability to work weekends or extended hours as needed to serve branches and customers effectively.