Client Relationship Banker — Growth in Financial Solutions

Bank of America; Butler (NJ); On-site; USD 32,000 - 46,000; Full time

Job summary

Bank of America is seeking an engaging, client‑facing associate to educate clients and assist with transactions via self‑service tools. You will process cash transactions, build relationships, and connect clients with solutions to support their financial goals.

Strong communication, quick learning, and ability to work weekends/extended hours are essential. This role emphasizes delivering excellent client experiences in an in‑office environment with role-specific flexibility.

Qualifications

• Required: enthusiasm, self-starter with strong work ethic and client-focused results
• Collaborates effectively to build relationships and deliver client value
• Strong communication and ability to learn new information and tech platforms
• Educate clients on simple banking transactions via self-service tools (ATM, online, mobile)
• Follows processes and regulations to act in clients' and bank's best interests

Responsibilities

• Executes risk culture and aims for operational excellence
• Builds relationships to meet clients' financial needs
• Follows processes and guidelines to serve clients and comply with regulations
• Grows knowledge by partnering with experts in small business, lending and investments
• Manages branch traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Client Management

Client Solutions

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate’s Degree

Job description

Bank of America is seeking an engaging, client‑facing associate to educate clients and assist with transactions via self‑service tools. You will process cash transactions, build relationships, and connect clients with solutions to support their financial goals.

Strong communication, quick learning, and ability to work weekends/extended hours are essential. This role emphasizes delivering excellent client experiences in an in‑office environment with role-specific flexibility.