Client Relationship Banker - Growth, Guidance & Service

Bank of America; Bethlehem (Northampton County); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America in the United States is hiring a retail banking professional to engage clients in the lobby, educate and assist with self‑service transactions, and accurately process cash needs.

The role emphasizes building client relationships, meeting financial goals, and partnering with experts in lending, investments, and small business services. Weekend/extended hours may be required.

Qualifications

• Self-starter with a strong work ethic and results focus.
• Ability to collaborate to get things done and build relationships.
• Comfort with educating clients on self-service banking technologies (ATM/online/mobile).
• Willing to work weekends or extended hours and travel within a reasonable distance.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to act in the client's and bank's best interest, compliant with laws and regulations.
• Grows business knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America in the United States is hiring a retail banking professional to engage clients in the lobby, educate and assist with self‑service transactions, and accurately process cash needs.

The role emphasizes building client relationships, meeting financial goals, and partnering with experts in lending, investments, and small business services. Weekend/extended hours may be required.