Client Relationship Banker — Grow Trust & Impact

Bank of America; Pleasant Hill (CA); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Bank of America is hiring a Client Service Associate to educate clients in the lobby and assist with self-service banking, including mobile and online channels. The role processes cash transactions accurately and builds relationships to meet financial needs.

Candidates should be capable of interpreting client needs, following policy, and collaborating with partners in lending and investments. Weekend hours may apply, and training occurs at a central location before relocation within a commutable

Qualifications

• Demonstrates enthusiasm, strong work ethic and results focus.
• Builds relationships with clients and cross-sells solutions where appropriate.
• Comfortable learning new information and technology platforms.

Responsabilités

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to act in clients' and the bank's best interest.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls effectively.
• Drives the client experience and satisfaction.
• Manages cash handling and teller duties.

Connaissances

Customer focus

Relationship building

Sales experience

Communication

Adaptability

Problem solving

Team collaboration

Self-service banking knowledge

Formation

High School Diploma or GED

Description du poste

Bank of America is hiring a Client Service Associate to educate clients in the lobby and assist with self-service banking, including mobile and online channels. The role processes cash transactions accurately and builds relationships to meet financial needs.

Candidates should be capable of interpreting client needs, following policy, and collaborating with partners in lending and investments. Weekend hours may apply, and training occurs at a central location before relocation within a commutable