Client Relationship Banker: Grow Relationships & Help Clients

Bank of America Corporation; Colorado Springs (CO); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Competitive benefits

Flexible benefits

Job summary

Bank of America in Colorado Springs seeks a client-focused associate to educate customers in the lobby and assist with transactions through self-service options such as mobile, online banking, or ATM.

You will build relationships, follow standard processes to ensure compliance, and collaborate with experts in small business, lending and investments. Weekend/evening hours may be required, with in-office responsibilities and potential transfer to nearby centers.

Qualifications

• High School Diploma or GED required.
• Bachelor’s Degree or business-relevant associate’s degree preferred.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions via self-service channels.
• Build relationships with clients to meet financial needs.
• Follow processes and guidelines to ensure compliance and client satisfaction.
• Grow knowledge by collaborating with experts in small business, lending, and investments.
• Manage center traffic, appointments, and outbound calls effectively.
• Drive the client experience and manage cash responsibilities.

Skills

Customer and Client Focus

Oral Communications

Problem Solving

Relationship Building

Adaptability

Education

High School Diploma

Bachelor's Degree or relevant associate’s degree

Job description

Bank of America in Colorado Springs seeks a client-focused associate to educate customers in the lobby and assist with transactions through self-service options such as mobile, online banking, or ATM.

You will build relationships, follow standard processes to ensure compliance, and collaborate with experts in small business, lending and investments. Weekend/evening hours may be required, with in-office responsibilities and potential transfer to nearby centers.