Client Relationship Banker — Grow Financial Futures

Bank of America; Columbia (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

Bank of America in Columbia, SC is seeking an in-branch client associate to educate clients on self-service options and accurately process cash transactions. You will build relationships, understand client priorities, and guide them to suitable financial solutions while ensuring compliance and a high-quality client experience.

The role requires strong communication, adaptability, and a willingness to work a 40-hour week, including required weekends or extended hours as needed.

Qualifications

• Minimum education aligns with listed requirements (high school or higher).
• Experience or ability to learn financial products and services.
• Strong interpersonal and sales-oriented mindset with client focus.
• Ability to work weekends or extended hours as needed.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently for clients.
• Develop deep conversations to understand client priorities and connect to solutions.
• Build relationships to meet financial needs and drive client experience.
• Adhere to processes, laws, and regulations while managing center traffic and calls.
• Collaborate with specialists in small business, lending, and investments as needed.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Client Management

Client Solutions

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or relevant Associate’s Degree in business or finance

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Columbia, SC is seeking an in-branch client associate to educate clients on self-service options and accurately process cash transactions. You will build relationships, understand client priorities, and guide them to suitable financial solutions while ensuring compliance and a high-quality client experience.

The role requires strong communication, adaptability, and a willingness to work a 40-hour week, including required weekends or extended hours as needed.