Client Relationship Banker - Financial Solutions

Bank of America; Eatontown (NJ); On-site; USD 21,000 - 30,000; Full time

Job summary

Bank of America in Eatontown, NJ seeks a customer-focused team member to engage clients in the lobby, educate on self-service options, and process cash transactions accurately. You will build relationships, uncover client needs, and connect them with banking solutions while adhering to regulatory guidelines.

The role emphasizes excellent service, strong communication, and the ability to work flexible hours, including weekends, to ensure a seamless client experience and robust branch operations.

Qualifications

• Demonstrates enthusiasm and a strong work ethic with results focus.
• Effective communication with clients and teammates in a retail banking environment.
• Ability to learn new information and technology platforms quickly.
• Capable of educating clients on basic banking transactions and self-service options.
• Experience with cash handling is preferred but not required.
• Open to working weekends or extended hours as needed.

Responsibilities

• Engages clients in the lobby to educate and assist with transactions via self-service channels.
• Accurately processes cash transactions and maintains accuracy in all cash handling tasks.
• Builds relationships to understand client needs and connects them to appropriate solutions.
• Adheres to bank policies, procedures, and regulatory requirements in daily work.
• Manages flow of client traffic, schedules appointments, and follows up as needed.
• Contributes to a positive client experience and supports a team-based work environment.

Skills

Customer focus

Communication

Problem solving

Relationship building

Sales skills

Teamwork

Education

High School Diploma or GED

Job description

Bank of America in Eatontown, NJ seeks a customer-focused team member to engage clients in the lobby, educate on self-service options, and process cash transactions accurately. You will build relationships, uncover client needs, and connect them with banking solutions while adhering to regulatory guidelines.

The role emphasizes excellent service, strong communication, and the ability to work flexible hours, including weekends, to ensure a seamless client experience and robust branch operations.