Client Relationship Banker – Banking Solutions & Growth

Bank of America; Red Bank (NJ); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America in Red Bank, NJ is hiring for a customer-focused role that engages clients in the lobby and educates them on self-service banking options. The position emphasizes accurate cash handling, deep conversational discovery, and connecting clients with suitable financial solutions.

Ideal candidates have strong communication, sales experience, and the ability to work weekends or extended hours, with a commitment to regulatory compliance and excellent service delivery.

Qualifications

• Enthusiastic self-starter with strong work ethic and client focus.
• Collaborates well and builds relationships to meet client needs.
• Confident in identifying solutions and guiding clients.
• Clear, confident communicator; comfortable with all clients.
• Learns new information and adapts to tech platforms.
• Educates clients on self-service banking options.

Responsibilities

• Execute the bank's risk culture and strive for operational excellence.
• Build relationships with clients to meet financial needs.
• Follow processes and guidelines to comply with laws and regulations.
• Grow knowledge by partnering with experts in banking areas.
• Manage center traffic, appointments, and outbound calls.
• Drive the client experience and supports cash handling.
• Ensure accurate cash handling and secure transactions.

Skills

Customer Focus

Sales Skills

Cash Handling

Communication

Problem Solving

Time Management

Adaptability

Teamwork

Education

High School Diploma or GED

Business-related Associate's or Bachelor's Degree

Job description

Bank of America in Red Bank, NJ is hiring for a customer-focused role that engages clients in the lobby and educates them on self-service banking options. The position emphasizes accurate cash handling, deep conversational discovery, and connecting clients with suitable financial solutions.

Ideal candidates have strong communication, sales experience, and the ability to work weekends or extended hours, with a commitment to regulatory compliance and excellent service delivery.