Client Relationship Banker: Elevate Financial Journeys

Bank of America Corporation; Mansfield (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

Bank of America Corporation is seeking a client-focused associate to greet clients in-branch, educate on self-service banking, and process cash transactions accurately. You will explore clients' financial goals and connect them with suitable solutions while managing daily branch flow.

The role emphasizes strong communication, adaptability, and the ability to learn new banking platforms, with opportunities to grow within the bank's in-office environment.

Qualifications

• Minimum High School Diploma or GED required.
• Bachelor's degree or business-related Associate’s degree preferred.
• Strong interpersonal and communication skills; ability to educate clients on self‑service banking.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions through self‑service resources (mobile, online, ATM).
• Process cash transactions accurately and efficiently for clients.
• Develop in-depth conversations to understand financial goals and connect clients to suitable solutions.
• Build relationships to meet financial needs and drive client experience.
• Manage center traffic, appointments, and outbound calls; support operational excellence.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma or GED

Bachelor's Degree

Business-related Associate’s Degree

Job description

Bank of America Corporation is seeking a client-focused associate to greet clients in-branch, educate on self-service banking, and process cash transactions accurately. You will explore clients' financial goals and connect them with suitable solutions while managing daily branch flow.

The role emphasizes strong communication, adaptability, and the ability to learn new banking platforms, with opportunities to grow within the bank's in-office environment.