Client Relationship Banker: Elevate Clients' Finances

Bank of America; Portland (OR); On-site; USD 25,000 - 30,000; Full time

Job summary

Bank of America in the United States (Portland, OR) seeks a customer-focused associate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will build relationships, drive the client experience, and support banking goals with attention to compliance and risk controls.

The role requires strong communication, problem solving, and the ability to work weekends or extended hours across a network of centers.

Qualifications

• Enthusiastic self-starter with a strong work ethic and client focus.
• Collaborates effectively to deliver results.
• Passion and drive to improve clients' financial lives.
• Identifies solutions for client needs.
• Communicates effectively and confidently with all clients.
• Learns and adapts to new information and technology.
• Educates clients on self-service banking tools.
• Applies critical thinking to meet client needs.
• Follows processes and complies with laws and regulations.
• Manages time and capacity effectively.
• Willing to work weekends/extended hours within distance

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to serve clients and the bank.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Customer focus

Communication

Problem solving

Time management

Sales orientation

Team collaboration

Learning agility

Self-motivation

Education

High School Diploma or GED

Job description

Bank of America in the United States (Portland, OR) seeks a customer-focused associate to engage clients in the lobby, educate them on self-service options, and process cash transactions accurately. You will build relationships, drive the client experience, and support banking goals with attention to compliance and risk controls.

The role requires strong communication, problem solving, and the ability to work weekends or extended hours across a network of centers.