Client Relationship Banker & Solutions Advisor

Bank of America Corporation; Florida; On-site; USD 36,000 - 52,000; Full time

Job summary

Bank of America Corporation is hiring a client-focused associate to engage customers in the lobby, educate them on self-service options, and accurately process cash transactions.

You will build relationships, follow bank procedures, and help clients meet financial goals while adhering to regulatory requirements. The role emphasizes in-office collaboration and flexible, role-specific responsibilities.

Qualifications

• Enthusiastic, self-motivated with a client-first mindset.
• Collaborates effectively to deliver for clients and team.
• Strong communication and adaptability to new banking tech.
• Comfortable explaining simple banking tasks in self-service channels.
• Capable of time management and handling multiple tasks.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines to serve clients and comply with laws
• Grows knowledge by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America Corporation is hiring a client-focused associate to engage customers in the lobby, educate them on self-service options, and accurately process cash transactions.

You will build relationships, follow bank procedures, and help clients meet financial goals while adhering to regulatory requirements. The role emphasizes in-office collaboration and flexible, role-specific responsibilities.