Client Experience & Relationship Banker

Bank of America; Seekonk (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America is hiring to educate clients in our lobby and assist with transactions through self-service options like mobile apps, online banking, or ATMs. You will educate, process cash, and build relationships by understanding clients' financial goals and offering appropriate solutions.

This role requires strong communication, a customer-first mindset, and the ability to work weekends or extended hours across multiple financial centers within a reasonable distance.

Qualifications

• Minimum Education: High School Diploma / GED / secondary school or equivalent.
• Experience in financial services or customer-facing roles is helpful.
• Ability to learn and adapt to new information and technology platforms.

Responsibilities

• Engage clients in lobby to educate and assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently.
• Develop deep conversations to understand clients' financial priorities and connect to solutions.

Skills

Adaptability

Communication

Relationship Building

Client Focus

Problem Solving

Account Management

Sales Enablement

Team Collaboration

Education

High School Diploma

Job description

Bank of America is hiring to educate clients in our lobby and assist with transactions through self-service options like mobile apps, online banking, or ATMs. You will educate, process cash, and build relationships by understanding clients' financial goals and offering appropriate solutions.

This role requires strong communication, a customer-first mindset, and the ability to work weekends or extended hours across multiple financial centers within a reasonable distance.