Client Relationship Banker

Truist; Hendersonville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Truist Financial Corporation in the United States is hiring for a Regular full-time teller/client services role focused on delivering timely, accurate client transactions and maintaining records.

The position involves educating clients on digital banking, supporting outbound outreach, and contributing to Integrated Relationship Management (IRM) activities while adhering to internal controls and participating in ongoing training.

Qualifications

• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to master PC keyboard and software for branch automation.
• Ability to multi-task under time constraints.
• Proficiency in basic computer applications (Microsoft Office).
• Ability to travel to accommodate temporary staffing needs.
• Ability to work weekends and/or extended hours.

Responsibilities

• Provide a distinctive client experience by engaging clients and conducting complex and standardized transactions.
• Educate clients on digital and self-service solutions including ATMs, Online and Mobile banking.
• Support team sales process by participating in client outreach through outbound calls and identifying client needs.
• Understand Integrated Relationship Management (IRM) to deliver Truist expertise and solutions.
• Participate in all components of the established Truist Retail Community Bank Leadership Routines.
• Advance product knowledge by attending sales/service/product knowledge meetings and training.
• Adhere to internal controls and risk management policies and stay informed of policy changes.
• Serve as secondary contact for new account openings and problem resolution; handle workload per branch demands.

Skills

Teller experience

Cash handling

Client service

Interpersonal skills

Communication skills

Multitasking

PC proficiency

Travel readiness

Weekend hours

Education

High school diploma or equivalent

Tools

MS Office

Job description

Truist Financial Corporation in the United States is hiring for a Regular full-time teller/client services role focused on delivering timely, accurate client transactions and maintaining records.

The position involves educating clients on digital banking, supporting outbound outreach, and contributing to Integrated Relationship Management (IRM) activities while adhering to internal controls and participating in ongoing training.